Tuesday, September 30, 2014

Pig in a Poke

A few days ago, I located a specific particular set of knitting needles on the internet and ordered them. Stores don't carry them, though some knitting shops will special order them. They are metal with a square shaft instead of a round one.

I didn't just take a notion to buy them. I purchased a circular needle in a shop (two needles connected by a cable) made from the same type of needles and tried them out. I've already tried out wooden 'cubic' needles--as has the hunk--but the tiny sizes are fragile and I was looking for something in the same style, but sturdier.

I'm generally willing to try something that interests me--at least once. Most times, I'm pleased with my purchase. A few times...not so much. For instance, the hunk purchased a set of needles by the same company that made his favorite crochet hooks. There's absolutely nothing WRONG with them, but he was disappointed with them after working with the cubics. Such is life. Sometimes things just don't quite fit right. I don't return them, if that's the case. After all, it's not the fault of the store or maker. I consider it a lesson learned and move on.

A friend of mine doesn't quite understand my philosophy. Isn't that a waste of money? Well, no. I learned something and the money spent was the price of the lesson. If I send it back, I'm less likely to take note of what I learned. What will we do with the needles? Probably somewhere down the road, we'll give them to someone who loves them and will treasure them.

I suppose you're wondering where I'm going with my meandering post. Well, it's this. Unless the purchased article or service is defective, I'm against returning it. Don't you think all the 'return-no-questions-asked' has led to a lot of folks snapping things up with the mentality of if I don't like it, I'll return it?

I believe folks are pretty careless when they purchase things. Just ask any author who's dealt with returns. Some of the reasons for returns:

I didn't like the book. Fair enough. Don't buy any more of my books.

The book was too short. Book length was stated in the description. Did you expect it to grow longer during download?

The book had too much sex. Please refer to the description where it says 'erotic'.

I don't like westerns. What part of Cowboy at Dead Gulch was unclear?

I didn't like the ending. See #1. Don't buy any more of my books.

In effect, buying a book, then returning it, is the same as borrowing it. The purchaser received something for nothing. It's the same as buying an article of clothing, wearing it to a party, then returning it because it's not quite what you were looking for.

Some authors don't agree with me. They say they'll get more readers by taking the hit in the pocketbook. I don't think so. I think if more folks had to keep what they bought, they'd purchase more carefully--whatever the item. What ever happened to Buyer Beware?

1 comment:

  1. What gets to me is when purchasers want a refund for an e-book...and the seller gives it to them. I look at my Amazon royalties and shake my head when the buyer gets a refund, and gets to keep the book. Like you say...how can they get upset that there was a lot of hot sex when they paid $1.69 for a book that is EROTIC??? Tsk. tsk. tsk.